Terms & Privacy Policy

Terms & Privacy Policy


Privacy Statement to our Customers in the United States PGS is the one of the nation’s leading garage organization systems marketer and installer.

We understand that visiting a company’s web site or doing business by email, phone, fax or direct (postal) mail requires trust on your part. We value this trust, and if we collect or use information about you, we will do so in a responsible manner consistent with this Statement.

This page describes how PGS handles information we learn about customers in the United States and was last revised on 5/10/07. Thanks for visiting this site.

Your Consent & Preferences
PGS’ data collection practices follow these guidelines:

PGS will not send you promotional e-mail communications unless you have indicated your willingness to receive such information. This is called an “Opt-In” preference. You can generally indicate your opt-in preference by responding to a question when your email information is collected through an online form or by other means.

PGS may contact you with promotional communications by direct (postal) mail, fax or phone, unless you have specified your preference not to receive such communications. This is called an “Opt-out” preference.

What Kind of Information does the Potomac Garage Solutions Corporation Collect?
PGS collects two types of information: Personal information and aggregate or “combined” information. Personal information is data specifically about you. Aggregate or combined information includes data that is related to you but studied as a group and does not identify you specifically. We may combine your personal information with information we receive from other sources.

What are Cookies?
Cookies help us identify your computer the next time you visit and are used to enable some functions on our web sites. PGS’ third party service providers and business partners may also use cookies to collect non-personal information from visitors to our sites. We will use such information to measure the effectiveness of our marketing campaigns and web sites.

The use of cookies is a common operating procedure for most web sites. If you are not comfortable with our use of cookies, please review your browser software to learn how it may be set to notify you when you receive a cookie or to reject all cookies. However, disabling cookies will limit some functionality of your experiences on our web sites.

How does the PGS Corporation Use & Disclose Information About Me?
PGS uses your personal information for the purposes specified at the time it was collected. In addition, PGS may use your personal information for other purposes where permitted by law, such as to provide you with better customer service or more targeted promotions, to fulfill a request you have made, to assist us in conducting business, or to contact you if necessary. PGS reserves the right to contact you in the event of a service notification for your registered product, or to issue other notices concerning the safety of your product regardless of your stated privacy preferences. PGS uses aggregate information only as anonymous grouped data to better understand how visitors use our site, such as the pages most frequently viewed, the paths visitors use while navigating the site to optimize the experience, and to count the number of visitors.

PGS may disclose your information to third parties acting on our behalf, such as call center operators, shippers, servicers, people who analyze data for us, etc. While these third parties have access to some of the information PGS may have about you, the information is limited to what they need to know to do their jobs. Also, PGS may disclose your information as necessary (1) if PGS determines a web site or policy violation has occurred; (2) If PGS believes such disclosure is necessary to identify, contract or bring legal action regarding injury or interference with the rights and property of PGS; (3) to respond to judicial process and in cooperation with law enforcement agencies, or as otherwise required by law; and (4) to assist us in fraud prevention or investigation.

How does PGS Secure My Personal Information?
PGS is committed to maintaining the security of the data you provide us and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Please note that there is always some risk in transmitting information over the Internet. We do use secure connections on our web sites to protect credit card information during its transmission.

What About the Security of Linked Sites?
Some of our web sites may contain links to web sites owned by other companies. Because PGS has no control over the privacy practices or content of these linked sites, we recommend that you carefully review the privacy statement of each site you visit. PGS is not responsible for the content or privacy practices of sites owned by other companies.

Does PGS Intentionally Target Children?
This Privacy Statement addresses PGS’ procedures for handling the personal information of customers in the United States whom are at least 13 years old. We do not seek to, nor do we knowingly collect, information from children. If a child has provided us with personal information, a parent or guardian of that child may contact us to have the information deleted from our records. To do so, contact our office.

For more information please contact our corporate offices:
By Postal Mail:
Privacy Officer
Potomac Garage Solutions Holding Corp.
277 Derwood Circle
Rockville, MD 20722

By E-mail:
If we make photocopies of information related to your request, we reserve the right to recover related photocopy charges.

Your Acceptance of our Privacy Practices
By using this web site, you agree to the terms of this Privacy Statement. This Privacy Statement applies only to information provided by or collected from customers in the United States and is not intended to describe data handling procedures for information collected by other linked web sites or business partners.
We reserve the right to change or update this Privacy Statement at any time.


Please read this document carefully! It contains very important information about your rights and obligations, as well as limitations and exclusions that may apply to you

  1. Applicability
    These terms and conditions apply between you (“Customer”) and Potomac Garage Solutions® and any of its nationwide affiliated companies and/or locations, (collectively – “PGS”) with respect to your purchases products and accessories (“Products”) from http:/www.PotomacGarageSolutions.com (the “Internet Site”). These terms and conditions shall apply and may NOT be altered, supplemented, or amended by the use of any other documents, unless the Customer has signed a separate purchase agreement with PGS, in which case the separate agreement shall govern.
  2. Customers
    Sales from this Internet Site are limited to Customers who are at least 18 years of age, and who are residents of the contiguous 48 states of the United States and the District of Columbia (not Alaska or Hawaii), and who are purchasing for personal use. PGS will NOT accept orders on this Internet Site from parties who are underage, who are in other territories, or who intend to purchase Products for commercial resale. By submitting an order on this Internet Site, Customer certifies that Customer meets the foregoing requirements.
  3. Payment & Orders
    Credit card is the only form of payment that will be accepted for Product orders on this Internet Site. All orders received by PGS are subject to acceptance in PGS sole and absolute discretion. Once accepted, PGS will attempt to fill Customer’s order for Products, subject to available inventory. PGS will not be liable for delay in or failure to ship Products.
  4. Taxes
    PGS is required by law to collect all applicable sales taxes for all states and municipalities. Customer authorizes PGS to charge the applicable sales taxes to Customer’s credit card.
  5. Shipping & Handling
    Shipping/Handling and truck delivery charges are calculated during the checkout process. Products are only available to 48 states of the United States and the District of Columbia.
  6. Title – Risk of Loss
    Title to Products passes from PGS to Customer on shipment from PGS facility. Loss or damage that occurs during shipping by a carrier selected by PGS is PGS’ responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer’s responsibility.
  7. Returns & Refunds
    Products that are purchased from this Internet Site may be returned by the Customer for a refund in accordance with PGS’ Return Policy in effect on the date PGS accepts the order. For further details on the applicable Return Policy, please call the PGS Customer Satisfaction Center at 1-888 458-COOL. A 25% restocking fee will be assessed and customer will pay all shipping costs.
  8. Warranties
    PGS’ Product warranty obligations are limited to those set forth by the manufacture of the product and the printed literature included with the Products. For complete warranty details, call the PGS Customer Satisfaction Center at 1-888 458-COOL. PGS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  9. Limitation of Damages & Liability
    PGS shall not be liable to Customer for any special, incidental, consequential or punitive damages, or for any claim by any third party. Customer agrees that for any liability related to the purchase of Products, PGS is not liable for any amount of damages above the aggregate dollar amount paid by Customer for the purchases under this agreement.
  10. Reservations & Exceptions
    PGS reserves the rights to change prices, terms, specifications and warranties for Products on this Internet Site at any time without prior notice. PGS endeavors to post accurate information, but mistakes can sometimes be made, and any errors in Product specifications, descriptions, and pricing are subject to correction by PGS. PGS reserves sole discretion over the acceptance of orders, and may reject any order that is not consistent with the requirements of these terms & conditions PGS’ merchandising policies.
  11. Governing Law
    This Internet Site is controlled, operated and administered by PGS from its offices in the state of MARYLAND, USA. This agreement and any sales hereunder shall be governed by the laws of the state of MARYLAND, without regard to conflicts of laws rules. Customer agrees to submit to the jurisdiction and venue of the federal or state courts of the state of MARYLAND for any disputes, claims or causes of action involving this Internet Site or this agreement. Customer agrees to abide the laws of the United States and any applicable state laws. No representations are made that this Internet Site or its materials, products or contents are appropriate or available for use outside the United States.
  12. Headings
    The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from.
    Complete Garage Solutions


Website Terms of Use
The information contained on this site applies only to products, services and promotions available in the United States.

Copyright/Intellectual Property
This entire World Wide Web site is copyrighted under United States law and protected by worldwide copyright laws and treaty provisions. Users of the site MAY download or print one copy of any and all materials on the site for personal, non-commercial use, provided that they do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice. All material on this site is provided for lawful purposes only. None of the information on this site may be copied, distributed or transmitted in any way for commercial use without the express written consent of Potomac Garage Solutions Holding Corp.(“PGS”). PGS reserves full ownership of and intellectual property rights in any materials downloaded from this site.

Submissions to the PGS Site
PGS welcomes your submissions; however, any information submitted, other than your personal information (for example, your name and e-mail address), to PGS through this site is the exclusive property of PGS and is considered NOT to be confidential. PGS does not receive the submission in confidence or under any confidential or fiduciary relationship PGS may use the submission for any purpose without restriction or compensation.

Information on this site is provided “as is” without warranty of any kind. Information on this Web site may contain typographical errors, technical inaccuracies or other errors and may be changed at any time without notice. PGS has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice. PGS makes no representations about Web sites accessed through this site which are not maintained, controlled or created by PGS. PGS does not endorse these sites and is not responsible for their content.

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Terms & Privacy Policy